Privacy Policy
Introduction
Welcome to The Uncommon. Your privacy matters to us and we are committed to protecting any personal information you share with us through our website, bookings, WiFi sign ups, mailing lists and in person interactions.
This Privacy Policy explains how we collect, use and protect your information when you visit The Uncommon.
Who We Are
The Uncommon
Harbour House
North Shields
United Kingdom
Email: hi@the-uc.co.uk
For any questions regarding this Privacy Policy or your personal data, please contact us using the details above.
Information We Collect
We may collect and process the following information:
Information you provide directly
Name
Email address
Phone number
Booking details
Event enquiries
Feedback or reviews
Marketing preferences
Information collected automatically
When using our website, we may automatically collect:
IP address
Browser type
Device information
Website usage data
Cookies and analytics information
WiFi and marketing sign ups
If you sign into guest WiFi or subscribe to our mailing list, we may collect:
Name
Email address
Marketing preferences
How We Use Your Information
We use your information to:
Manage bookings and reservations
Respond to enquiries
Send booking confirmations
Improve our website and customer experience
Send marketing emails and updates where consent has been given
Promote events, offers and updates from The Uncommon and Harbour House
Maintain security and prevent fraud
Marketing Communications
If you opt into marketing, we may contact you about:
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Events
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DJ nights
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Food and drink offers
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Special promotions
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Harbour House updates
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly at hi@the-uc.co.uk.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use the site.
You can manage or disable cookies through your browser settings.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third party providers who help us operate our business, including:
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Booking platforms
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Payment providers
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Website hosting services
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Email marketing platforms
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Analytics providers
These providers are only given the information necessary to perform their services.
Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse or unauthorised access.
While we aim to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
Your Rights
Under UK data protection law, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Withdraw marketing consent
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Request restriction of processing
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Lodge a complaint with the Information Commissioner’s Office (ICO)
Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact
For any privacy related questions or requests regarding your personal data, please contact:
The Uncommon
Harbour House
North Shields
United Kingdom
Email: hi@the-uc.co.uk